This Privacy Policy explains how Rudra Kraft and its brand Raahi by Rudra Kraft collect, use, store, and protect your personal information when you visit our website, make a purchase, or interact with our services.
By accessing our website or using our services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
- Name
- Email address
- Phone number
- Billing and shipping address
- GST details (for business customers)
b. Payment Information
We do not store your complete payment/card details. Payments are processed securely through trusted third-party payment gateways.
c. Automatically Collected Information
- IP address
- Device information
- Browser type
- Pages visited on our website
- Cookies and tracking data
2. How We Use Your Information
We use your information for the following purposes:
- To process and deliver your orders
- To provide customer support
- To improve our website and services
- To send order updates, offers, and promotional messages (only if you opt in)
- To comply with legal, tax, and GST obligations
3. Sharing of Information
We do not sell or trade your personal information.
We may share limited information with:
- Delivery/courier partners (for shipping your orders)
- Payment gateways (for secure transactions)
- Service providers who assist in website operations
- Government authorities if required by law
All third-party partners follow strict data protection standards.
4. Cookies
Our website uses cookies to:
- Improve your browsing experience
- Remember your preferences
- Analyze website traffic
You can disable cookies in your browser settings, but some features may not work properly.
5. Data Security
We take strong security measures to protect your information:
- Encrypted connections (HTTPS)
- Secure servers
- Restricted access to personal data
However, no online system is 100% secure, and we cannot guarantee absolute protection.
6. Your Rights
You have the right to:
- Access the data we have about you
- Request corrections
- Request deletion of your data (unless required by law)
- Opt out of promotional communications anytime
7. Children’s Privacy
Our website and products are not intended for children under 13. We do not knowingly collect information from minors.
8. Changes to This Privacy Policy
We may update this policy from time to time. Any changes will be posted on this page with the updated date.
9. Contact Us
For questions related to this Privacy Policy, feel free to contact us:
Rudra Kraft
GST Number: 08DJAPM0085H1ZA
Email: info@rudrakraft.in
Website: www.rudrakraft.in
